We're here to help you get the most out of your home journey.
If you’re experiencing an issue or have a question, fill out the form below and someone from our support team will get back to you within 24 hours.
Use the Zonely home value estimator in the app. Enter the city, state, and square footage to get a real-time market-based estimate. We use Redfin data and AI models to make it accurate.
We use OpenAI to analyze verified realtor databases, licensing records, and customer reviews to find highly rated and relevant agents in your selected area.
Yes. When setting up your profile, select the option that indicates you’re researching for rental investments. Zonely will tailor AI feedback and listings for income-generating homes.
We currently support residential single-family homes, townhomes, condos, and multi-unit buildings (up to 4 units). Commercial and land-only estimates are coming soon.
We pull from updated monthly Redfin housing data, including ZHVI (Zillow Home Value Index), Median Sale Price, and New Listings by metro area. Our AI model adjusts results based on market volatility, city trends, and square footage norms.
Your responses help Zonely tailor your app experience, from home matches to realtor selection and budgeting tips. Profile data is securely stored in Firebase for future use and not shared with third parties.
Yes. Go to the Profile tab and you’ll be able to update any section—buying status, preferences, email, budget, and more.
Currently, Zonely is only available for properties and realtors within the United States. We plan to expand internationally in the future.
Yes. Once AI finds a match, realtor contact options (email, call, or schedule appointment) are listed under each profile card in the Realtor section.
Zonely is still perfect for you. Set your profile to "Just Exploring" and we’ll show insights, trends, and calculators without pressure or notifications.
Email: support@zonely.com
Business Hours: Monday–Friday, 9 AM–6 PM EST